2 Investigators: Handicap Accessibility Problems Plague Many Metra Stations

November 20, 2012 9:30 PM " CHICAGO (CBS) - Steep ramps, broken concrete and inoperable doors are safety and accessibility problems CBS 2′s Investigators uncovered at various Metra train stations.

CBS 2′s Dave Savini began investigating after being contacted by George Flores, a paralyzed disability-rights advocate, who said riding public transit can be difficult for those with various disabilities.

The 2 investigators and Flores traveled the rails together to identify some troubled spots.

At the Western Avenue stop, Flores tried to maneuver his wheelchair along the ramp, but got stuck on broken concrete. It’s supposed to be a wheelchair-accessible ramp, but it has turned into one of many obstacles Flores says causes problems for people with disabilities trying to use Metra daily.

Another problem — Flores said he got stuck on a train at Union Station, when a Metra worker — who was supposed to lower a lift — forgot about him.

“I have no way to get off this train,” said Flores in video he shot of himself on a Metra train. “He left me on the train and I can’t get off because of my wheelchair.”

Flores said he shouted until someone found a conductor to let him off "

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